Monday, August 4, 2014

Quality Function Deployment


  •       Gather Voice of Customer (VOC)
  •         Rate the requirements on a scale of 1-5
  •         Understand competitors ratings with respect to ours
  •         Identify/map technical parameters that influences requirements
  •         Build the correlation among requirements & technical parameters.
  •         Also relation among technical parameters
  •         Analyze the matrix to understand
  •         Complete the QFD Matrix






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