This approach used to prioritize
the appropriate areas that are to be focused based on the identified criteria.
This technique is recommended when you have many items and you have to
prioritize few based on multiple criteria.
The example being used here
includes a set of issue categories being resolved by the team. Team needs to
prioritize the issues to be focused based on the below criteria
· - Volumes
· - Average Hold time/ Dependency time
· - Cycle time
o
Mean
o
Standard deviation
Approach being used is called as
Quadrant analysis. In this analysis the data is divided into 4 blocks based on
the volume and average hold/dependency time.
From the quadrant analysis the
team can prioritize the list of issues to be focused on considering the
multiple criteria as identified. This tool can be used in either Analyze/
Improve phases of six sigma projects where the team has to choose few out of
many with multiple criteria in hand. Also on the positive side the same can be
used to understand the best performers, applications, locations etc.
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